TERMS AND CONDITIONS

THESE TERMS AND CONDITIONS ("TERMS OF USE") STATE IMPORTANT REQUIREMENTS REGARDING YOUR USE OF IRECTIFY DOCKET’S WEBSITE AND IRECTIFY DOCKET’S FEATURES AND YOUR RELATIONSHIP WITH IRECTIFY DOCKET. YOU SHOULD READ THEM CAREFULLY AS THEY CONTAIN IMPORTANT INFORMATION AND INSTRUCTIONS SUCH AS HOW LONG IT LASTS, FEES FOR EARLY TERMINATION, OUR RIGHTS TO CHANGE ITS CONDITIONS, LIMITATIONS OF LIABILITY, PRIVACY, AND SETTLEMENT OF DISPUTES BY ARBITRATION INSTEAD OF IN COURT. IF YOU ACCEPT THIS AGREEMENT, IT WILL APPLY TO ALL YOUR FEATURES PLANS FROM US, INCLUDING ALL YOUR EXISTING PLANS. YOUR ACCEPTANCE OF THESE TERMS & CONDITIONS WILL BE IMPLIED BY THE USE OF THE IRECTIFYDOCKET FEATURES.

AGREEMENT

THESE TERMS AND CONDITIONS, TOGETHER WITH EACH ACCEPTED PLAN ORDER SUBMITTED BY YOU, ANY ADDITIONAL TERMS MENTIONED FOR YOUR PLAN ORDER AND THE PRIVACY POLICY, STATE THE ENTIRE AGREEMENT BETWEEN YOU AND IRECTIFY DOCKET (THE "AGREEMENT"). The Plan Order will form the part of the "Agreement" only if the same has been acknowledged by IRECTIFY DOCKET in writing or by an e-mail. You must agree to the Terms and Conditions in order to be eligible to use the IRECTIFYDOCKET Portal (defined below), or obtain features (defined below).

DEFINITIONS

Certain terms defined in these Terms and Conditions are also used in the Privacy Policy and are incorporated by reference to these Terms and Conditions.

SOFTWARE

"Software" means a computer program of any kind, whether owned by IRECTIFY DOCKET or a third party, whether delivered via download, CD, other media, or other delivery method, including client and/or network security software. Elements of the Software are protected under copyright, trade secret, unfair competition, and other laws. Software includes both IRECTIFY DOCKET Software and third party Software. Your use of Software is subject to the respective agreements such as a license agreement or user agreement that accompanies or is included with the Software, ordering documents, exhibits, and other terms and conditions that apply ("License Terms").

UNDERTAKING

Subject to the Terms and Conditions, and other terms specific to each feature, IRECTIFY DOCKET will address your query using commercially reasonable efforts in providing appropriate solutions for more information, please refer to online documentation or call us at 1- 800-237-3901. You agree to pay all features Fee and any other applicable fee/charges as set out in the relevant Product Order in accordance with the Payment Terms provided below.

PAYMENT

Features against any Product Order will be available once you have made payment for features according to the requirements of the corresponding Product Order. All payments against the product orders will be collected by IRECTIFY DOCKET on behalf of IRECTIFY DOCKET. IRECTIFY DOCKET has no obligation to render features under any features Product if the payments as required under any Product Order have not been made.

You understand that certain features Product may have fee including, but not limited to "Features Fee" and/or "Activation Fee" payable One Time.

REFUND POLICY

A full refund will be issued if IRECTIFY DOCKET has not been able to resolve even a single issue for you within the first 15 days of the subscription. If even one issue has been resolved by IRECTIFY DOCKET then the fees for the Product Features will not be refunded. Notwithstanding this, IRECTIFY DOCKET may, at its sole discretion and on a case by case basis, agree to a refund of Subscription fees after deducting charges for servicing the Customer. For incident based plans, you will be eligible for refund only when any one of the following criteria is met:

  • You have all the prerequisites which were required to resolve the problem and Issue was not resolved till the time account was active
  • The issue is out of scope for the particular plan
  • 15 days have not passed after the issue was last worked upon by an IRECTIFY DOCKET.

PRIVACY POLICY

The IRECTIFY DOCKET Privacy Policy which is an integral part of these Terms and Conditions is incorporated here by reference (http://www.irectifydocket.com/terms_condition.html). If you have not yet reviewed the IRECTIFY DOCKET Privacy Policy, then please do so prior to agreeing to these Terms and Conditions. You are agreeing to these Terms and Conditions means and implies that you have gone through and reviewed the IRECTIFY DOCKET Privacy Policy and that you unequivocally agree to the Terms and Conditions mentioned therein. You agree that beyond the Personal Information identified in the Privacy Policy, any information or data disclosed or sent to IRECTIFY DOCKET over the telephone, electronically or otherwise, is not confidential or proprietary to you and you shall not hold IRECTIFY DOCKET responsible or liable for in any way using or putting any such information or data to its use.

SETTLEMENT OF DISPUTES

You agree that in case any dispute arises between IRECTIFY DOCKET and yourself regarding or concerning any matter related to this AGREEMENT then the same shall be resolved through the sole arbitration by (NAME ANY PERSON OR AUTHORITY OF YOUR CHOICE) in terms of the Arbitration and Conciliation Act, 1996. The place of arbitration shall be (KOLKATA) only.